Overview

This person will join the IT team to provide support and maintain programs for Design, Production, Wholesale and Retail departments.

ESSENTIAL JOB RESULTS

  • Develop and maintain 4GL and Genero Desktop Client based applications.
  • Provide support programmer for Retail operations.

•     Extensive troubleshooting and problem-solving.
•     Work closely with the IT development team to support and enhance software and system architecture.

ADDITIONAL RESPONSIBILITIES

•     Assist in the ongoing augmentation of our automation platforms and systems in effort to reduce processing times and improve overall efficiency.

  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

  • No

JOB REQUIREMENTS

  • Must have at least 5 years of programming experience in Informix 4GL and Informix SQL.
  • Preferably with strong Unix/Linux with strong shell scripting skills.
  • Experience with other SQL versions a plus. Experience with Genero Business Development Language a big plus.

•     Excellent communication skills (verbal and written).
•     Proven experience providing Help Desk and directly customer support, if needed, including problem analysis, issue tracking, escalation and resolution.
•     Superior troubleshooting and problem-solving abilities.
•     Ability to work in a fast-paced environment with little direct supervision.
•     Extensive SQL and its practical uses in an IBM Informix or Oracle environments.
•     Knowledge of the processes, practices and terminology of the following vertical areas: Retail, Manufacturing, Logistics, etc.
•     Unix and Linux experience.

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in Computer Science or related field preferred.

•     5+ years experience in senior application/software support role.